How your customers see you is vital and is one of the major factors in them selecting you... Do they see you as an authority, dependable, competitive or something else?
However they see you, this is reinforced by social media and it will be your presence on social media or the lack of it that helps define you. As well as reinforcing an image, social media can change or create that image of how you want to be perceived by your customer.
Customers and clients may not see your stock rooms, be present at staff meetings or be able to see in your desk drawer, but they can see you on social media. Social media is in growth and will only continue to gain importance, it is vital that you and/or your business do it correctly, otherwise it's not worth doing at all.
Social media management single handedly has the power to control your reputation... make sure you leave it in safe hands.
For more information speak to us here at Soc-Med and put your trust in us.